Support
Here are some frequently asked questions that visitors like you put to us. If you would still like more information, feel free to talk to us at 412-567-0010 x 217, or e-mail us at support@newplans.com, and we’ll get back to you within 24 hours.
support@newplans.com
FAQs
- What is Newplans.com?
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Newplans.com is a next generation marketing platform that provides marketing support to salespeople. Next Generation Marketing involvles leveraging web 2.0 tools such as the Social Media, Content Syndication and Interactive Technology. Our focus is to help create Effective Marketing Materials in an efficient manner.
At Newplans.com, you can create High Impact, Customized Marketing Materials in 6 simple steps. The output can be in the form of E-Flyers, Interactive Presentations, Stand-Alone Web Pages, Virtual Tours (using interactive floor plans, interactive site plans, interactive stacking plans, maps and other images) or Videos. Newplans.com also supports Content Syndication, Social Media Marketing and Multi-Channel Content Distribution.
Newplans.com is an initiative by RE BackOffice & MindMatrix to bring you the flexibility you desire when it comes to designing your marketing presentations. As RE BackOffice, we have been providing Marketing & Branding Support Services for over 3 years. As MindMatrix, we’ve been providing Marketing Automation Solutions since 1998.
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- What are the benefits of signing up at Newplans.com?
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The benefits of joining Newplans.com are as follows:
- Integrated Marketing: Newplans.com takes a holistic view of Marketing and seamlessly integrates Marketing Collateral Creation with Social Media, Tracking and Reporting.
- It Saves time: 6 easy steps are all it takes at Newplans.com to create the marketing material of you choice. Whether it is a brochure, an interactive presentation, an e-mail template or a property/listing website, you can create it in no time!
- Easy to use: You don’t have to be a designer to be able to use Newplans.com. Working knowledge of computers and the web is all you need now, to create that high quality marketing collateral.
- Consistency: With Newplans.com, you can churn out professional looking brochures, flyers, e-books, e-mail templates and even websites in a matter of minutes, without worrying about branding or consistency!
- Social Media Content Syndication:. Newplans.com offers Social Media Content Syndication at the click of a button! Using Newplans.com, you can publish your presentations, videos, brochures, flyers, e-mail templates and other such high-impact marketing materials or their links on various social media sites such as Facebook, Twitter, YouTube and so on.
- Better ROI: With Newplans.com, you not only save time involved in creation of high impact presentations, e-mail templates, flyers or brochures, but also the costs that go into creating them.
- Content Re-use: Newplans.com supports a variety of outputs such as E-Flyers, Interactive Presentations, Stand-Alone Web Pages, e-mail templates, Videos and so on. This means optimum content utilization.
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- How does the 15-day trial work?
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To participate in the free 15-day trial, you need to register with Newplans.com. At the end of the 15-day free trial, your account will be put on a 3-day expiry warning. Your account will be de-activated automatically at the end of the 3-day expiry warning. To continue using Newplans, you will have to go through the payment process.
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- Why do we request a credit card if it's a FREE trial?
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We're happy to offer you a 15-day preview at no cost, but there is a cost to us to provide you with this opportunity.
As part of this 15-day trial, you'll receive our email marketing, direct mailing system, marketing automation and more. With your credit card on file, you can automatically become a subscription member after 15 days with no disruption to your service. Should you become a subscriber, we'll increase your limits to help you attract more new clients than you thought possible.
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- I am not a United States resident. What pricing options do I have?
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Our services are currently priced and sold in US dollars. That means irrespective of your country of residency, we will charge a U.S. dollar amount to your credit card.
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- Can you create a custom template for me?
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Yes, we can create custom templates to match your corporate standards based on the specifications you provide. Please get in touch with our Marketing Services Executive to know more.
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- I have a siteplan/floorplan/stacking plan that needs to be done again. Can you help with that?
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Sure! As RE BackOffice, we have been providing siteplan/floorplan/stacking plan and rendering services to clients all over the US for over 6 years. Please get in touch with our Marketing Services Executive to know more.
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- Can you create the presentations on Newplans.com on my behalf?
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Newplans.com has a very easy step process that makes presentation creation easy and fast. However, we do understand that sometimes you may just be too busy. For this reason, we offer Virtual Assistant services. Please get in touch with our Marketing Services Executive to know more.
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- What’s a ‘Promo-Code’ and how do I get one?
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If you are a new customer, a promotional code entitles you to a discount of 5% when you sign up. You will receive the promotional code from us when one of our existing customers provide us your referral.
If you are an existing customer, you can avail up to 50% off on all your future billing cycles by referring us to your friends. We will e-mail you a promo-code for each friend who signs up with us so that you can avail the discount. To know more about our promotional offers, please click here
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- What modes of payment do you accept?
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As of now, we’re only accepting Credit Cards. We intend to start accepting other secure payment modes such as PayPal, soon.
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- How long will my presentation stay active once I publish/activate it?
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Your presentation and its links will stay active for a minimum time frame of a year or as long as your account is active, whichever is longer.
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- How many modifications are allowed free of charge once I publish/activate a presentation?
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As long as your account is active, you can make as many modifications as you wish, free of charge.
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